Press Release:
15-August-2001
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Press Release: 15-August-2001 |
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The Call Center Professionals At ReaderBoards.com
Have Built A Glossary of Industry Terms They Want
To Share With Other Websites.
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Call center community site now offers website developers a free content-link to its member-developed glossary of industry terms RIVERSIDE, NJ -- ReaderBoards.com, announced today that it is offering its member-developed glossary of industry related terms as content to other web sites. Instructions for website administrators and webmasters are available at the ReaderBoards.com site on the www.readerboards.com/Glos/Help/ page. The glossary can be accessed as a text entry field, or as hypertext links embedded directly into pages. ``I may be a little biased about this, but I believe our members have produced a glossary of industry terms that is second to none'' Said John Repici, Site administrator. ``Members have access that allows them to add new terms and edit existing ones in real-time, so the terms are always current and corrections are made quickly.'' Webmasters linking to this content will appreciate the ``Creativyst(tm) Glossary'' software used. It lets them define a primary glossary and a list of up to five alternate glossaries around the web to look in when a term is not found.
It also provides ReaderBoards.com with a list of all
the terms that could not be found in their glossary, so
they can add new entries in direct response to
inquiries.
ReaderBoards.com is a new, free, member community site for people who work within or support the call center (a.k.a. ``contact center'') industry. The site offers a growing set of centralized, web- based tools to its members. Member benefits currently include bulletin boards, industry press releases on a ''no-quota'' basis, personal file areas that allow members to share files and documents with each other or with the entire web, free web site hosting using ``Dynamic Web(tm)'' online development tools (as well as file areas to store HTML pages developed offline), industry links that are added and rated by members, white papers, useful file downloads, book reviews, a listing of links to service bureaus (outsource call centers) categorized by international region, and more. Membership is free. A valid email address and sign-on are the minimum required to join. There is no plan to ever charge or profit from members. Member information is their own, and doesn't get traded. Members retain the option to delete their information completely. For more information or to join, see www.ReaderBoards.com Media Contact:
John Repici |