RIVERSIDE, NJ -- 17-Dec-2001 -- ReaderBoards.com, announced today that it is offering a scroller of it's News In Queue(tm) section free for display on other web sites.

News In Queue(tm) offers current call center industry news stories along with a searchable, full-text archive of call center news.

The scroller displays headlines from the seven most recent stories on News In Queue and allows visitors to click through to the full text of each.

Website administrators who wish to display the scroller on their sites will find instructions in the ReaderBoards.com site at:   http://www.readerboards.com/O/NIQ/Help

``By not requiring a minimum daily number of entries we end up with a listing that contains only those stories with real relevance to call center professionals.'' explains John Repici, site administrator. ``This strategy permits stories to be added entirely on the basis of their relevance without regard to an arbitrarily enforced minimum.''

On average, this has meant four or five news stories per week, with some weeks producing a large number of stories and others producing only one or two.

``As this process goes on, the ebb and flow of interesting news conveys important information about the industry in and of itself.'' says Mr. Repici.

The scroller also links viewers to a full year of news headlines listed along with brief descriptions. Visitors may click to the full text of the stories as well.

Members also have a full-text search facility available to them. Because of the focused nature of News In Queue(tm). searching a term like 'VoiceXML' or 'Speech Recognition' returns an exceptionally useful listing of related news stories.

About ReaderBoards.com

ReaderBoards.com is a free, member community site for people who work within or support the call center (a.k.a. ``contact center'') industry. The site offers a growing set of centralized, web- based tools to its members.

The site also offers free shared content to any site with an interest in the call center industry. These offerings currently include a member edited glossary of industry terms and this news listing.

Member benefits currently include bulletin boards (forums), industry press releases, personal file areas that allow members to share files and documents with each other or with the entire web, free web site hosting using ``Dynamic Web(tm)'' development tools (as well as file areas to store and share HTML pages developed offline), industry links that are added and rated by members, a growing list of outsourced call centers, white papers, useful file downloads, book reviews, and more.

Membership is free. A valid e-mail address and sign-on are the minimum required to join. There is no plan to ever charge or profit from members. Member information is their own, and doesn't get traded. Members retain the option to delete their information completely. For more information or to join, see www.ReaderBoards.com

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Media Contact:

John Repici
856 764-5099
JRepici@ReaderBoards.com

Site related
Support@ReaderBoards.com

Information on including the news scroller:
  http://www.readerboards.com/O/NIQ/Help/index.htm